Product queries

We have multiple products like mattresses, pillows, mattress Protector, foldable mattress, sofas and recliners.

Within 5-7 business days, Jolaali mattresses will arrive at your home. We will provide you the tracking information once your mattress has shipped.

Jolaali owns its manufacturing unit, eliminating the “middleman” and creating a lean supply channel and that’s why we sell our mattresses through online channels. As a result, we save money and this we share with you.

Our mattresses are available in single, diwan, queen and king sizes. In all, we have about 50 variants. Please visit www.jolaali.in for more details.

Yes, at Jolaali, we can customize according to your requirements. However, please note that once we custom design a mattress, you cannot return it.

We welcome you to our store in Jeedimetla Hyderabad.

It's simple! Jolaali mattress comes with a removable and entirely washable cover that can be washed in the machine or by hand. We recommend washing every 2-3 weeks, depending on usage. It is important to remember that the foam does not need to be cleaned.

Always remember to take the measurement from the inside because the mattress needs to fit into the frame. And not pop outside.

For a precise reading, we recommend that you use a firm tape measure instead of a fragile one, such as the tailors’ measuring tape. A steady tape makes dimensional reading much easier.

The extra layer of padding or cushion on top of the mattress is known as a pillow top. They can appear to be a separate, thinner mattress on top of a standard mattress. The pillow top has the advantage of the topper being stitched permanently as a part of the mattress.

Individual pocket springs make up a pocket spring mattress. Each pocket spring is    protected by its own fabric pocket. Each spring works independently of the others, reacting only to the pressure applied to that area.

Latex mattresses combine latex foam with springs or SD foam to create a supportive and long-lasting sleeping surface. Latex is derived from the sap of a rubber tree in its natural form.

Trial and warranty

Buying a mattress is a long term commitment and we understand that it is important to get a feel of the mattress before deciding to make the purchase. Therefore, buying a mattress online is not easy. This is exactly why we offer a 100-day risk-free trial on all our standard sized mattresses. Here's how the trial works.

Once you receive the mattress after placing the order with us, you have 100-days to try the mattress out.If at any point within the trial period you feel that the mattress is not working out for you, we will take the mattress back and offer you a full refund!The entire return cost will be borne by Jolaali, so you have to spend nothing!We only ask that you keep the mattress and cover safe and clean for the duration of the trial.Please note returns are not valid if you order a wrong sized mattress, so we request that you measure the bed dimensions carefully before ordering.Please make sure to save the original signed invoice otherwise we will not be able to take returns. Please carefully read the Terms & Conditions here: https://jolaali.in/pages/terms-and-conditions If you decide that you want to return your mattress shoot us an email to info@jolaali.inand we will let you know the next steps.

At Jolaali, for PU foam mattress we offer a five years warranty. And bonded foam mattresses offer a ten year warranty.